Frequently Asked Questions
We’re here to make your lash education journey as smooth and stress-free as possible. Here are answers to our most common questions - but feel free to contact us if you need more.
Course Information
Are your courses suitable for beginners?
es! We offer both beginner and advanced in-person courses. If you’re just starting out, our “Introduction to Eyelash Extensions” course is designed for complete beginners with no experience required.
What qualification will I receive?
You’ll receive a Dolce Academy Certificate of Completion that is fully insurable and recognised within Australia.
Where are your courses held?
Our courses are held in our boutique Salon in Shellharbour, NSW.
Do I need to bring anything with me?
Everything you need is provided, including your kit, tools, and models - we do suggest bringing your laptop or ipad however this is not at all required.
Payments & Bookings
How do I book a course?
Just head to the course page and click “Enrol Now” to choose your preferred date.
Can I pay in instalments?
Yes - we offer flexible payment options such as Afterpay or Zip (update if different).
What’s your cancellation policy?
Cancellations require 7 days’ notice. Deposits are non-refundable, but you may transfer to a new date with sufficient notice.
On the Day
How long does the training run for?
Our courses typically run from 10am to 4pm each day.
Will I get hands-on practice?
Yes! You’ll work on live models with trainer support.
Do you offer support after the course?
Always. You'll have access to mentorship, check-ins, and ongoing support even after training day.